Welcome to SubAuto Support. If you need help using SubAuto, encounter a technical problem, or have questions about your account, credits, purchases, or supported features, please contact our support team.
For technical support, account questions, purchase issues, or other assistance, please contact:
Email: bigtoe87@gmail.com
Account & Login
Contact us if you cannot sign in, register an account, or access your SubAuto account.
Credits & Purchases
If you purchased Credits through the App Store or Google Play and the Credits have not been added to your account, please contact support and provide the account email and relevant purchase information.
Text-to-Speech & Voice Over
Contact us if you experience problems with text-to-speech, subtitle processing, translation, voice generation, or automatic video voice-over.
Technical Problems
If SubAuto crashes, fails to process a file, or produces an unexpected error, please include a description of the problem and, when possible, the app version and device information.
To help us investigate your issue more efficiently, please include the following information when relevant:
Please do not send passwords, payment card numbers, or other sensitive information by email.
If you want to delete your SubAuto account and associated personal data, please use our account deletion page:
For information about how SubAuto handles personal information, please see our Privacy Policy.
For the terms governing the use of SubAuto, please see our Terms of Service.